Bank Teller
We’re looking for an engaging and detail-driven bank teller to join our team and be customers’ first point of contact. As a teller, you’ll handle cash transactions, process deposits and withdrawals, and provide account services accurately and professionally.
More than just processing transactions, you’ll build relationships, educate customers on banking products, and contribute to a positive branch environment. This role is perfect for problem-solvers, excellent communicators, and those who thrive in a fast-paced, customer-service-driven environment.
More than just processing transactions, you’ll build relationships, educate customers on banking products, and contribute to a positive branch environment. This role is perfect for problem-solvers, excellent communicators, and those who thrive in a fast-paced, customer-service-driven environment.
Job Responsibilities and Tasks:
- Process customer transactions, including deposits, withdrawals, payments, and transfers, while ensuring accuracy and compliance with bank policies.
- Handle cash balancing and drawer reconciliation at the end of each shift to maintain accurate records.
- Provide exceptional customer service, answering inquiries and offering tailored financial solutions.
- Promote and explain bank products and services, including checking and savings accounts, credit cards, and loan options.
- Assist customers with troubleshooting account issues, fraud prevention measures, and online banking inquiries.
- Follow security protocols to detect and prevent fraudulent transactions, identity theft, and check-cashing risks.
- Support the branch team with administrative tasks, filing, and data entry as needed.
- Collaborate with colleagues and management to ensure seamless daily branch operations.
Skills and Qualifications:
Must-have:
Must-have:
- Previous cash-handling experience in banking, retail, or customer service.
- Strong attention to detail and numerical accuracy when handling financial transactions.
- Excellent communication and interpersonal skills to engage with customers and team members.
- Ability to multitask and work efficiently in a fast-paced environment.
- Commitment to confidentiality and compliance with financial regulations.
- High school diploma or equivalent.
Company Benefits:
- Medical, dental, and vision insurance.
- Bank paid short-term and long-term disability insurance
- Employer-matched 401(k) with financial planning assistance.
- Paid time off (PTO) and Federal Holidays
